:root{--ykt-orange: #F0AA44;--ykt-orange-2: #F18F42;--ykt-gold: #FDBA48;--ykt-bronze: #CB8D36;--ykt-red: #DD483C;--grad: linear-gradient(135deg, #F18F42 0%, #DD483C 100%);--grad-hover: linear-gradient(135deg, #F0AA44 0%, #DD483C 100%);--bg: #f5f6f8;--card: #ffffff;--border: #e6e8ec;--border-strong: #d8dbe1;--text: #23262b;--muted: #6b7280;--shadow: 0 1px 3px rgba(0,0,0,.06), 0 1px 2px rgba(0,0,0,.04);--shadow-lift: 0 6px 18px rgba(20,20,30,.08);--radius: 12px;--sidebar-w: 250px;--sidebar-w-collapsed: 76px}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:Inter,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;background:var(--bg);color:var(--text);font-size:14px;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}a{color:var(--ykt-bronze);text-decoration:none}button{font-family:inherit;cursor:pointer}svg{display:block}h1,h2,h3,h4{font-weight:700;letter-spacing:-.01em}.btn{border:1px solid var(--border);background:#fff;color:var(--text);padding:9px 16px;border-radius:8px;font-size:13px;font-weight:500;display:inline-flex;align-items:center;justify-content:center;gap:6px;transition:background-color .15s,border-color .15s,box-shadow .15s,transform .1s,filter .15s;white-space:nowrap}.btn:hover{background:#f3f4f6;border-color:var(--border-strong)}.btn:active{transform:translateY(1px)}.btn:disabled{opacity:.5;cursor:not-allowed;pointer-events:none}.btn:focus-visible{outline:2px solid var(--ykt-gold);outline-offset:2px}.btn-primary{background:var(--grad);color:#fff;border:none;font-weight:600;box-shadow:0 1px 2px #dd483c38}.btn-primary:hover{background:var(--grad-hover);filter:brightness(1.04);box-shadow:0 4px 14px #dd483c4d;border-color:transparent}.btn-primary:active{filter:brightness(.97)}.btn-primary:disabled{background:var(--grad);opacity:.55;box-shadow:none}.btn-sm{padding:6px 11px;font-size:12px;border-radius:6px}.btn-danger{color:var(--ykt-red);border-color:#f2c4c0}.btn-danger:hover{background:#fef2f2;border-color:#f2c4c0}.card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px}.card h3{margin:0 0 12px;font-size:15px;font-weight:600}.stat-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:14px}.stat{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);padding:16px;box-shadow:var(--shadow);display:flex;align-items:flex-start;gap:12px;transition:transform .15s,box-shadow .15s;min-width:0}.stat:hover{transform:translateY(-2px);box-shadow:var(--shadow-lift)}.stat .stat-body{min-width:0}.stat .n{font-size:25px;font-weight:700;line-height:1.15}.stat .l{color:var(--muted);font-size:12px;margin-top:3px;font-weight:500}.icon-chip{width:40px;height:40px;border-radius:10px;flex-shrink:0;display:flex;align-items:center;justify-content:center}.icon-chip svg{width:20px;height:20px}.tone-bronze{background:#cb8d3626;color:#9c6a1f}.tone-orange{background:#f0aa442e;color:#a8690a}.tone-red{background:#dd483c26;color:#bd352b}.tone-peach{background:#f18f422e;color:#ab540d}.tone-gold{background:#fdba4833;color:#8d620a}.tone-green{background:#16a34a26;color:#15803d}.tone-blue{background:#2563eb24;color:#1d4ed8}.tone-slate{background:#64748b26;color:#475569}.table-wrap{overflow-x:auto}table.data{width:100%;border-collapse:collapse;font-size:13px}table.data th,table.data td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--border);white-space:nowrap}table.data th{color:var(--muted);font-weight:600;font-size:11.5px;letter-spacing:.02em;text-transform:uppercase;background:#fafbfc}table.data tbody tr{transition:background-color .12s}table.data tbody tr:hover{background:#fdf6ec}table.data td.wrap{white-space:normal}.badge{display:inline-block;padding:3px 9px;border-radius:999px;font-size:11px;font-weight:600;border:1px solid transparent;white-space:nowrap}.badge-YENI{background:#eef2ff;color:#4338ca}.badge-ATAMA_BEKLIYOR{background:#fff7ed;color:#c2410c}.badge-ATANDI{background:#ecfeff;color:#0e7490}.badge-ISLEME_ALINDI{background:#eff6ff;color:#1d4ed8}.badge-MUSTERIDEN_YANIT_BEKLENIYOR{background:#fefce8;color:#a16207}.badge-COZULDU{background:#ecfdf5;color:#047857}.badge-KAPATILDI,.badge-NORMAL{background:#f1f5f9;color:#475569}.badge-YUKSEK{background:#fff7ed;color:#c2410c}.badge-ACIL{background:#fef2f2;color:#dc2626;border-color:#fecaca}.dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;flex-shrink:0}.dot.on{background:#22c55e}.dot.off{background:#cbd5e1}.field{margin-bottom:12px}.field label{display:block;font-size:12px;color:var(--muted);margin-bottom:5px;font-weight:500}.input,select.input,textarea.input{width:100%;padding:9px 11px;border:1px solid var(--border);border-radius:8px;font-size:13px;font-family:inherit;background:#fff;color:var(--text);transition:border-color .15s,box-shadow .15s}.input:hover{border-color:var(--border-strong)}.input:focus{outline:none;border-color:var(--ykt-gold);box-shadow:0 0 0 3px #fdba4840}.input:disabled{background:#f5f6f8;color:var(--muted);cursor:not-allowed}textarea.input{resize:vertical;min-height:70px}.field-error{color:var(--ykt-red);font-size:12px;margin-top:5px}.app{display:flex;height:100vh;overflow:hidden}.sidebar{width:var(--sidebar-w);background:#fff;border-right:1px solid var(--border);display:flex;flex-direction:column;flex-shrink:0;transition:width .2s ease;position:relative;z-index:40}.sidebar.collapsed{width:var(--sidebar-w-collapsed)}.brand{padding:18px;font-weight:700;font-size:15.5px;display:flex;align-items:center;gap:10px;overflow:hidden;white-space:nowrap}.brand .logo{width:30px;height:30px;border-radius:8px;background:var(--grad);display:inline-block;flex-shrink:0}.logo-img{width:32px;height:32px;object-fit:contain;flex-shrink:0;display:block}.brand .txt small{display:block;font-weight:500;font-size:11px;color:var(--muted)}.sidebar.collapsed .brand{justify-content:center;padding:18px 0}.sidebar.collapsed .brand .txt{display:none}.nav{flex:1;padding:8px;overflow-y:auto;overflow-x:hidden}.nav a{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:8px;color:var(--text);font-size:13.5px;font-weight:500;margin-bottom:2px;white-space:nowrap;overflow:hidden;position:relative;transition:background-color .15s,color .15s}.nav a svg{flex-shrink:0;width:18px;height:18px}.nav a:hover{background:#f5f6f8}.nav a.active{background:var(--grad);color:#fff}.nav .nav-label{overflow:hidden;text-overflow:ellipsis}.nav .spacer{flex:1}.nav hr{border:none;border-top:1px solid var(--border);margin:8px 4px}.sidebar.collapsed .nav a{justify-content:center;padding:11px 0}.sidebar.collapsed .nav .nav-label{display:none}.sidebar.collapsed .nav a:after{content:attr(data-tooltip);position:absolute;left:calc(100% + 12px);top:50%;transform:translateY(-50%);background:#1f2430;color:#fff;padding:6px 10px;border-radius:6px;font-size:12px;font-weight:500;white-space:nowrap;opacity:0;pointer-events:none;transition:opacity .15s;box-shadow:0 6px 16px #0003;z-index:80}.sidebar.collapsed .nav a:hover:after{opacity:1}.collapse-toggle{border:none;border-top:1px solid var(--border);background:none;padding:13px;display:flex;align-items:center;justify-content:center;color:var(--muted);flex-shrink:0}.collapse-toggle:hover{background:#f5f6f8;color:var(--text)}.sidebar-backdrop{display:none}.hamburger-btn{display:none;background:none;border:none;padding:8px;border-radius:8px;color:var(--text);align-items:center;justify-content:center;flex-shrink:0}.hamburger-btn:hover{background:#f5f6f8}.main{flex:1;display:flex;flex-direction:column;overflow:hidden;min-width:0}.topbar{height:58px;background:#fff;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:0 22px;flex-shrink:0;gap:12px}.topbar .title-wrap{display:flex;align-items:center;gap:10px;min-width:0}.topbar .title{font-weight:700;font-size:16px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.usermenu{position:relative;flex-shrink:0}.usermenu .trigger{display:flex;align-items:center;gap:10px;background:none;border:none;padding:4px;border-radius:10px}.usermenu .trigger:hover{background:#f5f6f8}.avatar{width:34px;height:34px;border-radius:50%;background:var(--grad);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:13px;flex-shrink:0}.dropdown{position:absolute;right:0;top:50px;background:#fff;border:1px solid var(--border);border-radius:10px;box-shadow:0 8px 24px #0000001f;min-width:210px;padding:6px;z-index:50}.dropdown .info{padding:8px 10px;border-bottom:1px solid var(--border);margin-bottom:4px}.dropdown .info b{display:block}.dropdown .info small{color:var(--muted)}.dropdown button{display:flex;align-items:center;gap:9px;width:100%;text-align:left;background:none;border:none;padding:9px 10px;border-radius:6px;font-size:13px;color:var(--text)}.dropdown button svg{width:16px;height:16px;color:var(--muted);flex-shrink:0}.dropdown button:hover{background:#f5f6f8}.content{flex:1;overflow-y:auto;padding:22px}.page-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:18px;flex-wrap:wrap;gap:10px}.page-head h2{margin:0;font-size:21px;font-weight:700}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:16px}.grid-3{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}@media (max-width: 1100px){.grid-3{grid-template-columns:repeat(2,1fr)}}@media (max-width: 860px){.grid-2,.grid-3{grid-template-columns:1fr}}.filters{display:flex;flex-wrap:wrap;gap:10px;align-items:flex-end;margin-bottom:16px}.filters .field{margin:0;min-width:150px}.filters .field.grow{flex:1;min-width:220px}@media (max-width: 520px){.filters .field,.filters .field.grow{width:100%;min-width:0}}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--grad);padding:24px}.login-card{background:#fff;padding:36px;border-radius:18px;width:400px;max-width:100%;box-shadow:0 24px 60px #00000038}.login-card h1{margin:0 0 4px;font-size:23px;font-weight:700}.login-card p.sub{margin:0 0 24px;color:var(--muted);font-size:13px}.input-icon{position:relative}.input-icon svg{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--muted);width:17px;height:17px;pointer-events:none}.input-icon .input{padding-left:38px}.messages{display:flex;flex-direction:column;gap:12px;max-height:460px;overflow-y:auto;padding:4px}.msg{max-width:78%;padding:10px 13px;border-radius:12px;font-size:13.5px}.msg .meta{font-size:11px;color:var(--muted);margin-bottom:3px}.msg.customer{align-self:flex-start;background:#f1f5f9;border-bottom-left-radius:3px}.msg.staff{align-self:flex-end;background:#fdf0e0;border-bottom-right-radius:3px}.msg.staff .meta{color:#b45309}.timeline{list-style:none;margin:0;padding:0}.timeline li{padding:8px 0 8px 18px;border-left:2px solid var(--border);position:relative;font-size:13px}.timeline li:before{content:"";position:absolute;left:-5px;top:12px;width:8px;height:8px;border-radius:50%;background:var(--ykt-orange)}.timeline .t{color:var(--muted);font-size:11px}.toast-host{position:fixed;top:16px;right:16px;z-index:1000;display:flex;flex-direction:column;gap:8px;max-width:calc(100vw - 32px)}.toast{padding:12px 16px;border-radius:10px;color:#fff;box-shadow:0 6px 20px #0000002e;font-size:13px;max-width:340px}.toast.success{background:#16a34a}.toast.error{background:#dc2626}.toast.info{background:#334155}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:200;padding:20px}.modal{background:#fff;border-radius:14px;width:520px;max-width:100%;max-height:88vh;display:flex;flex-direction:column;overflow:hidden}.modal-head{padding:16px 20px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:center;flex-shrink:0}.modal-head h3{margin:0;font-weight:600}.modal-body{padding:20px 20px 28px;overflow-y:auto;flex:1 1 auto}.modal-body .field:last-child{margin-bottom:0}.modal-foot{padding:14px 20px;border-top:1px solid var(--border);display:flex;justify-content:flex-end;gap:10px;flex-shrink:0}.daily-chart{display:flex;align-items:flex-end;gap:3px;height:170px;padding-top:22px;border-bottom:1px solid var(--border)}.daily-col{flex:1;display:flex;flex-direction:column;align-items:center;height:100%;min-width:6px}.daily-bar-track{flex:1;width:100%;display:flex;align-items:flex-end}.daily-bar{width:100%;background:var(--grad);border-radius:3px 3px 0 0;position:relative;min-height:2px;transition:height .25s ease}.daily-bar.is-empty{background:#eef0f3}.daily-col:hover .daily-bar:not(.is-empty){filter:brightness(1.08)}.daily-bar-value{position:absolute;top:-18px;left:50%;transform:translate(-50%);font-size:10px;font-weight:600;color:var(--muted);white-space:nowrap;opacity:0;transition:opacity .15s;pointer-events:none}.daily-col:hover .daily-bar-value{opacity:1}.daily-bar-label{font-size:10px;color:var(--muted);margin-top:6px;white-space:nowrap}.status-pill{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:999px;font-size:11px;font-weight:600}.status-pill.is-active{background:#16a34a21;color:#15803d}.status-pill.is-inactive{background:#64748b26;color:#475569}.status-pill .dot{margin-right:0}.muted{color:var(--muted)}.row-between{display:flex;align-items:center;justify-content:space-between;gap:10px}.flex{display:flex;gap:10px;align-items:center}.wrap-flex{display:flex;gap:10px;flex-wrap:wrap}.pill{font-size:12px;padding:2px 8px;background:#f1f5f9;border-radius:6px;color:#475569;display:inline-flex;align-items:center}.bar-track{background:#f1f5f9;border-radius:6px;height:10px;overflow:hidden}.bar-fill{height:100%;background:var(--grad)}.center-empty{text-align:center;color:var(--muted);padding:30px}.link-btn{background:none;border:none;color:var(--ykt-bronze);padding:0;font-weight:600;cursor:pointer;font-size:inherit}.link-btn:hover{text-decoration:underline}.spin{text-align:center;padding:40px;color:var(--muted)}select.inline,input.inline{padding:4px 6px;font-size:12px;border:1px solid var(--border);border-radius:6px;background:#fff}select.inline:focus,input.inline:focus{outline:none;border-color:var(--ykt-gold);box-shadow:0 0 0 2px #fdba4840}@media (max-width: 1024px){.content{padding:18px}.stat .n{font-size:22px}}@media (max-width: 900px){.hamburger-btn{display:inline-flex}.collapse-toggle{display:none}.sidebar{position:fixed;left:0;top:0;bottom:0;width:270px!important;transform:translate(-100%);transition:transform .25s ease;box-shadow:none}.sidebar.mobile-open{transform:translate(0);box-shadow:10px 0 40px #0003}.sidebar.collapsed .brand .txt,.sidebar.collapsed .nav .nav-label{display:block}.sidebar.collapsed .brand{justify-content:flex-start;padding:18px}.sidebar.collapsed .nav a{justify-content:flex-start;padding:10px 12px}.sidebar.collapsed .nav a:after{content:none}.sidebar-backdrop.open{display:block;position:fixed;top:0;right:0;bottom:0;left:0;background:#0f111773;z-index:39}.content{padding:16px}.topbar{padding:0 14px}.page-head h2{font-size:19px}}@media (max-width: 560px){.card{padding:15px}.modal-body{padding:16px 16px 22px}.modal-head,.modal-foot{padding:14px 16px}.login-card{padding:26px}}
